PokerBest

Support

Help Centre

Answers to the questions we’re asked most. If you don’t find what you need here, contact our support team — a real person will help.

Getting started

Creating an account takes a minute: register with your email, choose a password, and confirm you’re 18 or over. Add funds with the method that suits you, open the lobby, and pick a table at the stakes you want. Your display name is set the first time you sit down at a table.

Deposits and withdrawals

Fund your account from the cashier using a card, Cash App, Venmo, Zelle, or cryptocurrency. Cashing out works the same way in reverse — choose your method, confirm the amount, and the request goes into processing. Every movement is recorded in your account history to the cent. Larger withdrawals may require a quick identity check; that’s a licensing obligation, not an obstacle course.

Playing

The lobby lists every live cash table and tournament with its stakes and open seats before you commit. Use Quick Seat to be dropped straight into the friendliest available table, or pick a specific one and hit Join. Tournaments show their buy-in, prize pool, and start time up front.

Your account and limits

You can set deposit limits, take a cool-off break, or self-exclude at any time — see Responsible Gambling. To secure your login, turn on two-factor authentication in your account settings.

Still stuck?

Contact support with your account email and a short description of the issue and we’ll get back to you.