PokerBest

Support

Help Centre

Answers to the questions we get asked most. If yours is not here, message our team at the bottom of this page and a real person will help.

Getting started

Register with your email, Google or Telegram and confirm you are 18 or older. You choose your username when you sign up. It is 3 to 16 characters and starts with a letter. Then add funds in the cashier and open Poker to find a table.

Deposits and withdrawals

Open the cashier with the + next to your balance. You can deposit with Venmo, Zelle or Chime. You can withdraw to crypto, Venmo, Zelle or Chime. Pick a method, enter the amount and follow the steps on screen. The cashier shows the minimum and maximum for each method.

Our team processes every withdrawal before it is sent to you. Each deposit and withdrawal appears in your History, which you can open from your profile menu.

Playing

Press Poker to open the room. Choose a game at the top: Hold’em, Omaha, Tournaments, Sit & Go, Spins or Rapid. Each table shows its stakes and how many players are seated. Pick one and press Play.

Rakeback

Every hand you play earns rakeback, a share of the rake you pay that grows with your VIP rank. Open Rewards to claim it as cash. Rakeback starts once your email is verified and a phone number is added to your account. Read how rakeback works.

Your account and limits

Your account settings hold your email, your password, your preferences and your linked Google or Telegram login. If you want a deposit limit, a break from playing or self exclusion, contact support and we will set it up for you. Our Responsible Gambling page explains each one.

Still stuck?

Message our team and a real person will reply. Tell us the email on your account and what went wrong.
Or email support@pokerbest.com